Refund & Cancellation Policy

Last Updated: August 12, 2026 • Business Entity: Vdominate

At Vdominate ("Company", "We", "Us"), we strive to deliver high-performing digital marketing, AI sales funnels, and enterprise CRM automation services. This Refund & Cancellation Policy outlines the terms governing cancellations and refunds for services purchased through Vdominate.

1. Core Policy Rules

• Third-Party Ad Spend: Ad spend paid directly to third-party ad networks (including but not limited to Meta Ads, Google Ads, TikTok Ads, LinkedIn Ads, and YouTube Ads) is strictly non-refundable by Vdominate. Ad networks bill advertisers directly based on campaign impressions and clicks.
• One-Time Setup & Onboarding Fees: One-time setup fees, technical funnel architecture fees, and campaign creation charges are non-refundable once technical onboarding or development work has commenced.
• Monthly Retainers & Recurring Services: Recurring monthly retainer contracts require a 15-day written cancellation notice prior to the start of the next billing cycle. If notice is provided fewer than 15 days before the next renewal date, the upcoming month will be billed as scheduled, and service will terminate at the conclusion of that billing cycle.

2. Cancellation Procedure

Clients wishing to cancel their retainer or pause service execution must submit an official cancellation request in writing to our support desk:

3. Exceptional Circumstances

In the rare event that Vdominate is unable to deliver agreed technical scope due to internal operational failures, a prorated refund for unexecuted service hours may be issued at sole management discretion.